HOW TO RECEIVE FREE CAREGIVING SERVICES FROM THE VETERANS ADMINISTRATION (VA)

To Qualify:
•	Must be signed up for VA healthcare
•	Must be honorably discharged
•	Does NOT have to be a wartime veteran
•	The Veteran must live with a caregiver to receive “In-Home Respite Care” services

STEP ONE: Visit the ________ VA Clinic for a Physician Assessment

Clinic Name
Address
Phone

•	Request “In-Home Respite Care” and “Homemaker/Home Health Aide” Services
•	VA Physician will do an assessment and will write an order accordingly
•	VA Physician WILL NOT replace your PCP if you do not wish for them to
•	Request that the VA Physician specify which In-Home Care Provider you would like to use
•	BrightStar Care is an approved In-Home Care Provider for the VA in ______ County

STEP TWO: A VA Community Coordinator will Contact the Veteran
•	A Community Coordinator from the VA will contact the Veteran after the VA Physician writes the order for in-home care
•	The Community Coordinator will tell the Veteran how many hours a week of in-home care they qualify for. If the Veteran has not requested a specific In-Home Care Provider, then the Community Coordinator will provide some options for their area
•	The Community Coordinator will send the information about the Veteran to the In-Home Care Provider chosen by the Veteran.
•	The phone number for the Community Coordinator Department at the VA can be found here.

STEP THREE: The In-Home Care Provider will Contact the Veteran to Arrange Services
•	The In-Home Care Provider will call the Veteran to arrange an assessment and to schedule services
•	A care plan will be created for the Veteran, and the In-Home Care Provider will arrange for a caregiver to come to the Veteran’s home for up to the hours allowed each week.

ADDITIONAL QUESTIONS? CONTACT BRIGHTSTAR CARE ______________